FAQ

Frequently Asked Questions

Virus-Free, Clean & Safe Download links for ACD Software
ACDSee Ultimate ACDSee Photo Studio Ultimate 2025 ACDSee Photo Studio Ultimate 2024 ACDSee Photo Studio Ultimate 2023 ACDSee Professional ACDSee Photo S...
Wed, 13 Nov, 2024 at 1:00 PM
Updating credit card payment info for the recuring orders
To update your credit card information, please follow these steps: 1. Sign in to your acdID user portal. 2. Once signed in, navigate to the top menu bar a...
Wed, 18 Sep, 2024 at 1:21 PM
Where can I find my license number?
You can find a license number in your ACD Systems confirmation e-mail or in the order confirmation email that you received when ordering through the online ...
Tue, 19 Sep, 2023 at 1:17 PM
Availability of ACDSee 2023 Versions for Windows 7 and Windows 8 Users
The 2024 version of ACDSee Photo Studio will no longer support the legacy versions of Windows 7 and Windows 8. If you’re interested in trying the latest AC...
Tue, 19 Sep, 2023 at 3:19 PM
Is my product supported?
ACD Systems provides customer support for the following products: ACDSee Ultimate 2025 ACDSee Ultimate 2024   ACDSee Professional 2025 ACDSee Professio...
Fri, 22 Nov, 2024 at 12:24 PM
Customer Support Options for ACD Products
ACD Systems provides the highest quality of support to our customers through the Knowledge Base, ACD Product Forum and Contact Customer Care via Email. ...
Wed, 5 Feb, 2020 at 3:30 PM
License a trial version with license code
To license a trial version with a full version license code, please use the following steps Launch ACDSee. Click on Help | Enter License Code. Type in y...
Wed, 5 Feb, 2020 at 3:25 PM
Recover the forum password
Enter your forum username in the Login field on the login page but leave the Password field blank. Click on Login. You will see the "Login Failed"...
Wed, 5 Feb, 2020 at 3:23 PM
Buy with the Promo Code
To apply the Promo Code for your purchase of ACD Products, please use the following steps:   Go to the Product page, for example ACDSee Ultimate https://...
Wed, 5 Feb, 2020 at 3:40 PM
How do I use Offline Activation method to activate ACD software
To activate latest versions of ACD Software without Internet connection, or with the internet connection being configured with the Proxy Server or strict fi...
Wed, 6 Nov, 2024 at 1:32 PM